Returns & Refunds Policy
Last Updated: June 3, 2026
We want every customer to feel confident when shopping at orviissale.it.com. If you are not fully satisfied with your order, we provide a structured return and refund process under the conditions outlined below.
Return Window
Returns are accepted within 30 calendar days of receiving your order.
Requests submitted after this period may not be eligible for approval.
Eligibility Requirements
To qualify for a return:
- Items must be unused, unworn, and in original condition
- All original packaging, labels, and accessories must be included
- The return must be related to product quality issues, damage, or incorrect shipment
Non-Returnable Cases
Returns may not be accepted in the following cases:
- Items showing signs of wear or use
- Products missing original packaging or components
- Damage caused by customer handling or misuse
- Final sale or clearance items (if applicable)
Return Process
To initiate a return:
- Contact us at info@orviissale.it.com with your order number
- Wait for return authorization and instructions (RMA approval)
- Pack the item securely in its original packaging
- Ship it back using the provided instructions
Unauthorized returns may not be accepted or processed.
Return Shipping
For eligible returns, we offer free return shipping, including prepaid return labels when applicable.
If customers choose their own shipping method without using our label, shipping costs are not reimbursed.
Return Address
orviissale.it.com Returns
604 Evesham Ave
Baltimore, MD 21212
United States
Refund Processing
Once the returned item is received and inspected:
- Refunds are processed within 1–2 business days
- Refunds are issued to the original payment method
Depending on your financial institution, it may take 7–10 business days for funds to appear.